HELP

Clear answers before you start.

Does Homira certify the companies?

Homira reviews access applications; this does not certify a company’s qualifications, registrations or insurance. Before contracting, request and check the documentation required for the work. The professional remains responsible for its validity and performance of the work. Homira retains its own legal responsibilities.

Read the full requirements

Can I access the CRM?

Access is controlled. You need an authorised Homira account, an invitation and the appropriate approved profile. Contact info@homiraapp.com to arrange access.

What can the chairperson approve?

A chairperson can approve within a valid delegation and its limits. Quotes, work authorisations and payment approvals are handled separately.

Does an approved invoice mean it has been paid?

No. Approval and receipt of payment are different records. Companies record payments received outside Homira.

Are documents sent by email?

Approval receipts can be emailed to the assigned company. This does not mean that all invoices or maintenance reminders are automatically emailed.

Who can read a job record?

Access depends on role, community membership, assignment and document visibility. A company only accesses work assigned to it.

Can residents request private repairs?

Yes. Residents may report communal or private issues. Private jobs remain separate from community jobs; the professional controls sharing of its contact details.

Does Homira guarantee work or payment?

No. The client and professional agree the work and payment directly. Homira organises the records and does not execute bank payments or guarantee collection.

How much does it cost?

Enjoy a six-month free trial, with no upfront payment and no card or bank details required.

After the trial, the community pays a single platform launch fee of €7.30 + VAT per month, with no additional resident subscriptions or fees for contacting companies.

Residents benefit from Homira’s company directory free of charge, for repairs to communal areas and to their own homes. The price of any work is agreed and paid directly to the company, separately from the platform fee.

CONTROLLED ACCESS

Your space, with your permissions.

The CRM operates with authorised Homira accounts. Homira reviews company and property manager registrations; residents are linked to their community by its manager.

Creating a profile does not automatically grant access. You need an invitation and an approved profile. Read and accept the terms before carrying out operations; they remain available in your account.